Support

Our team is here every step of the way.

On-boarding
(2-3 Days)

Our customer service team will have you active in a few days. The team will load your properties and users so you can start assessing.  

Training
(ONE SPOT Academy)

Assessments (Managed) - 1 full day
Jobs/Bids - 2 full days
Enterprise - 3 full days

  • Days are based on calendar year
  • Webinar based training
  • 7 hours per day maximum
  • Days may be split in half
  • On-site requests extra

Support
HOURS

Phone lines available:
Mon – Thurs, 7am -7pm CT
Friday from 7am to 5pm (CT)

Email:
Saturday from 10am to 3pm (CT) Please email us at support@1SpotTech.com
Saturday phone calls will go to voicemail and will be returned Monday

 

Education
(ONGOING)

Available: